SE MASSACHUSETTS REGIONAL 911 DISTRICT
Accreditation
The Southeastern Massachusetts Regional 911 District is seeking to be accredited by the Commission on Accreditation of Law Enforcement Agencies (CALEA) and is committed to the overall intent of CALEA accreditation: to foster continuous improvement in service and operations and further the pursuit of professional excellence.
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Public Comment
The CALEA Accreditation Public Comment Portal was created by CALEA to provide the public with a place to submit comments, commendations and other information on a member agency’s quality of service or candidacy for accredited status.
We invite your input! To access the public comment portal, click the link below:
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IMPORTANT NOTE: CALEA is not an investigatory body; therefore, the public comment portal should not be used to submit information about matters requiring follow-up or investigation. Additionally, there will be no response to comments submitted through the portal other than an acknowledgement of the submission; however, the information will be considered in context of its relevancy to compliance with CALEA standards and the tenets of CALEA Accreditation.
Public Feedback
We welcome feedback from the community we serve. Your comments help us improve our services and recognize the efforts of our staff. Whether you would like to share a compliment, raise a concern, or provide suggestions for improvement, we encourage you to let us know. Compliments are always appreciated and will be shared with the personnel involved. Hearing when our team has made a positive impact helps us recognize outstanding service and maintain high standards.
If you have a concern or complaint, we take those seriously as well. All submissions are reviewed and, when appropriate, investigated so that we can address issues and improve our operations. While we may not be able to respond to every submission individually, your feedback is an important part of maintaining accountability and transparency.
Please use the form below to submit your feedback. When possible, include relevant details such as the date, time, and nature of the interaction so we can better understand your experience.
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